Frequently Asked Questions
What charging interface standards are supported?
The system is compatible with CCS1, CCS2, GB/T, and CHAdeMO, ensuring support for most mainstream electric vehicles worldwide.
How does the system handle grid instability or power outages?
Equipped with integrated energy storage and diesel backup options, the system automatically switches power sources during outages to ensure continuous charging operation.
Can the system be remotely monitored?
Yes, our solution includes cloud-based platform support, enabling real-time monitoring, remote diagnostics, and instant status alerts from anywhere.
Is the equipment suitable for extreme weather conditions?
The devices offer up to IP65 protection and are certified to operate in temperatures ranging from -20°C to 55°C, making them ideal for high humidity, dust, and extreme heat or cold.
Can the energy storage system help reduce operating costs?
Absolutely. The system supports peak-shaving and valley-filling strategies, allowing you to store energy when rates are low and use it during peak electricity periods to optimize returns.
What is the expected service life of the system?
The overall system lifespan is estimated at 8–10 years. The energy storage batteries support over 3000 cycles, ensuring long maintenance intervals and durability.