❓
Frequently Asked Questions
Q1: Are you a manufacturer? Is OEM/ODM acceptable?
We are a professional EV charger manufacturer. We provide comprehensive OEM/ODM services and customized one-stop EV charging solutions. Payment options include TT, L/C, Western Union, and PayPal.
Q2: Why should we choose you as our preferred EV Charger supplier?
Our professional technical team and industry vision ensure we maintain a leading position. We offer a wide range of charging standards, international designs, and smart back-end services. All products undergo rigorous application and laboratory testing.
Q3: What are the key advantages of your products?
Our chargers feature telecom-level design, support for multiple standards (CCS-1/2, CHAdeMO, GB/T), wider voltage ranges, and advanced modular construction for superior durability and temperature adaptation.
Q4: What are the differences between global DC fast charging standards?
There are 5 main standards: CCS-1 (North America), CCS-2 (Europe), CHAdeMO (Japan), GB/T (China), and Tesla. We provide solutions that comply with these diverse international requirements.
Q5: Does higher output power always mean faster charging?
Not necessarily, as it depends on the vehicle's battery limit. However, high-power chargers are future-proof and can support dual connectors to charge two vehicles simultaneously at high speeds as battery technology evolves.
Q6: How do you provide after-sales technical support?
We provide comprehensive technical training through written materials, videos, and face-to-face sessions to help customers master maintenance and parts replacement. On-site professional support is also available for urgent situations.