● How about the MOQ?
We don't have a strict MOQ required. We can accept small orders, even 30pcs is acceptable, and we offer discounts for larger quantities.
● How about the packaging?
We typically use neutral packaging. However, we are pleased to offer customization services to meet your specific branding needs.
● How can I customize my own brand logo?
Simply provide us with your logo or design files. We will provide free artwork for your approval before proceeding with the production of PP samples.
● What is the policy for failed products?
If a product fails, please provide us with the quantity and a description of the problem along with images or videos. We will send a new replacement for free.
● What is the input voltage range for this charger?
This charger supports a global standard input voltage of 100-240V AC, making it ideal for international travel.
● Are the two ports capable of fast charging simultaneously?
The USB-C port supports PD 20W independent fast charging. When both ports are used together, the power is intelligently distributed to ensure safe and efficient charging for both devices.