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Frequently Asked Questions
Q1: Are you a trading company or manufacturer?
A: We are a professional EV charging station manufacturer with years of dedicated production experience.
Q2: Why should we choose your products?
A: We offer 5+ years of manufacturing experience, a 10,000 square meter workshop, 30+ patents, and products compatible with 98% of vehicle models. We provide excellent response times and diverse customization options.
Q3: What is the Minimum Order Quantity (MOQ)?
A: The MOQ depends on specific customer requirements and the features of the chosen product.
Q4: How do you handle shipping and costs?
A: For smaller orders, we use express services like FEDEX, DHL, or TNT. Larger orders can be shipped via sea or air. We can provide quotes based on EXW terms for your convenience.
Q5: What is the typical delivery time?
A: Generally, delivery takes between 3 to 25 days after receiving your advance payment, depending on the order quantity and specific items.
Q6: Do you support custom logos and branding?
A: Yes, we offer extensive customization for logos, colors, cables, enclosure boxes, and cartons to meet your branding needs.